What a Bornean pitcher plant teaches founders about the bravest brand decision: doing less, not more.
Most founders we work with are exhausted from adding.
Add a new service line. Add another vertical. Add an enterprise tier. Add a freemium funnel. Add three more SKUs. Add an AI feature because the board mentioned it. Each addition feels like motion. Most of them feel like progress. And yet two years in, the brand looks busier without looking sharper. The sales conversations sound the same as competitors. Pricing keeps drifting downward. The website needs a refresh again.
This is not a marketing problem. It is a category problem. And there is a small carnivorous plant in Borneo that explains why.
The Plant That Stopped Hunting
In the rainforests of Borneo grows a pitcher plant called Nepenthes hemsleyana. Pitcher plants are supposed to trap and digest insects. They produce nectar, lure prey, and break down whatever falls into their cavity. That is what defines the category. Hemsleyana evolved against the category. It produces dramatically less digestive fluid than its cousins. It attracts fewer insects. By every conventional measure of being a good pitcher plant, it underperforms.
What it does instead is host a single species of bat. Hardwicke’s woolly bat sleeps inside the pitcher during the day. The plant evolved a small acoustic reflector at the rear of its cavity, a curved structure that makes it easier for the bat to locate through echolocation. In return, the bat’s droppings deliver concentrated nitrogen directly into the plant’s absorption zone. Which is precisely what pitcher plants are trying to extract when they trap insects in the first place.
The plant gave up being a better hunter to become a better host. It exited the category it was born into and built a new one with a population of one. Three things make this strategically interesting. All three apply directly to the brand decisions most growing companies refuse to make.
Principle One: Subtraction Beats Addition
The plant’s defensibility came from what it removed, not what it added. It removed digestive capacity. It removed lure mechanisms. It removed the broad-spectrum trap. Each subtraction looked like a loss inside the existing category. Outside the category, those subtractions opened the space for a different value system entirely.
This is the hardest move in brand strategy. Almost every founder facing competitive pressure responds by adding: more features, more services, more channels, more case studies. Adding feels safe because it expands surface area. The problem is that surface area is exactly what gets a brand commoditized. The more a business looks like its category, the more it gets priced like the category. The brands that hold pricing power in crowded markets almost always do less than the category expects, not more. They have a specific buyer in mind and a specific outcome they own. Everything else is removed, not as a sacrifice but as a precondition for fit.
In Vietnam and across APAC, the SME and mid-market landscape is dense with businesses that have added their way into invisibility. Service menus expand year over year. Decks get longer. Capability slides multiply. And the conversion rate stays flat, because the buyer cannot tell the difference between any of them.
Principle Two: Fit is the Moat
The pitcher’s geometry is tuned to one bat species. Its dimensions, its slope, its acoustic profile. Other bats do not fit. Other plants do not attract this bat. The moat is not the depth of any single feature. The moat is the precision of the match. This is what most differentiation exercises miss. Founders ask: how do we be better than the competition. Better is a treadmill, because the competition can copy any single dimension of better. The more useful question is: who are we shaped for so specifically that copying us would require a competitor to abandon their existing buyers.
In the Vietnamese and APAC market this question is unusually sharp. Most agencies, studios, and consultancies are shaped for “any brand that can pay.” They have no specific tenant. They compete on case studies, network, and price. The few that compound are the ones that have chosen a specific buyer (a stage, a category, a kind of decision-maker) and shaped everything around that fit. Their proposals are different. Their onboarding is different. Their pricing is different. Their work product is recognisable from across the room.
Fit cannot be reverse-engineered by competitors without giving up the customers they already have. That is what makes it a moat. Features can be matched. Fit cannot.
Principle Three: Architecture Replaces Enforcement
The bat is under no obligation to provide nitrogen. There is no contract. What the plant designed is a structure where the bat sleeping naturally produces the value exchange. The pitcher’s downward slope, narrow opening, and absorption surface mean that the bat’s normal behaviour, doing nothing more than existing inside the cavity, creates the outcome the plant needs.
The lesson translates almost directly into how brands and businesses are operated. The strongest systems do not rely on the customer doing the right thing because they were asked to. They are shaped so that the customer’s natural behaviour produces the desired outcome. Pricing structures that reward the buying pattern the business actually wants. Onboarding that makes the highest-value use case the easiest one. Sales processes that surface fit before scope. Service tiers that make the next purchase feel obvious rather than negotiated.
Most brand strategies live in declarations: this is what we stand for, this is how we want to be perceived. Stronger brand strategies live in architecture: the structure makes the desired behaviour easier than any alternative. Declarations require maintenance. Architecture compounds.
Why Founders Avoid This
Subtraction looks like loss. Specialisation feels risky. Architecture takes longer to build than declarations do. And in markets where every founder is being pushed to scale faster, saying “we will do less and serve fewer” feels like the wrong direction.
But the brands that get pulled into commoditisation are almost always the ones that tried to be a better generalist. The brands that compound are the ones that became the obvious answer for a specific question. Not the best at everything. The only sensible choice for someone.
The bat in the pitcher does not shop for alternatives. There aren’t any. That is not because the plant won a competition. It is because the plant designed itself out of the competition entirely. This is the move most repositioning projects shy away from. The room agrees that the current positioning is too broad. Then someone asks what will happen to the revenue from the segments that no longer fit. The conversation softens. The new positioning gets wider to accommodate. The work ships. Nothing changes.
The reason most repositioning fails is not that the strategy was wrong. It is that the subtraction never happened.
Three Questions Worth Sitting with
If a brand has been adding without sharpening, three questions surface from this story. What would the category say the business is supposed to do, that could be stopped without the best customers noticing. Who is the one buyer the business is shaped for so precisely that competing for them would require a rival to give up their current book. And what part of the current customer relationship runs on enforcement (reminders, persuasion, follow-up, escalation) that could instead run on architecture.
The answers are usually uncomfortable. They tend to involve giving up revenue that is already on the books. They tend to involve telling a specific kind of client that the business is not the right fit. They tend to require redesigning pricing, scope, and delivery so that the right behaviour is the easiest behaviour. But this is the work that separates brands that scale from brands that just get busier.
The plant did not become the bat’s home by trying harder. It became the bat’s home by becoming less of a pitcher plant. The choice is available to most businesses. Very few of them take it.

